Existing users can sign in here
Have you signed up for our State of the Art returns portal?
Now you can easily create and track returns through our online customer portal.
In addition, you will be able to track any incoming orders as well.
Ready to sign up? Send us an email and we will follow up with a link for you to complete your registration for the portal.
See our portal in Action!
Return Policy
*All returns must be accompanied by a copy of the invoice.
*Returned items must be in the original box or
container and in the same condition as when originally received.
*Click here for an example on how to package your returns.
*Electrical and special ordered parts are NOT-returnable.
*All
returnable parts must be returned within 30 days of receipt.
*All parts must be inspected upon arrival.
*Damaged parts returns must be
submitted within 3 days of receipt.
*All CORES must be returned in the original packaging/container, NO EXCEPTIONS.
*All returns are
subject to review.
*Total Loss returns carry up to a 35% restocking fee.
Not-returnable parts include the following...
Harness
Airbag
Seatbelt
Headliner
Roof Panel
Bed Assembly
Full Frame Assembly
Quarter Panel (Non Stocking)
Bedside Panel (Non Stocking)
We reserve the right to refuse any returns that do not meet the above requirements.